REFUND POLICY
REFUND POLICY — R&R Sports
**How to request a refund for regret:**
If you are not satisfied with the product or regret the purchase, you can request a return within 7 days from the date of receipt of the order at your address.
Send us an email to contacto@deportesrer.com, informing your full name and order number. You will receive the refund within 30 days from the date we receive the returned products. The amount will be refunded using the same payment method you selected when purchasing in our online store. There will be no additional cost for you to receive the refund.
**How to request a return for defective products:**
According to Brazilian legislation, in the case of items with manufacturing defects, you have the right to request a return within 30 days from the date of receipt of the order at your address.
Send us an email to contacto@deportesrer.com, informing your full name, order number and information about the manufacturing defect (description with photos or videos). We will analyze your case within 30 days from the date we receive the returned products. The amount will be refunded using the same payment method you selected when purchasing in our online store. There will be no additional cost for you to receive the refund.
**How to return products:**
In accordance with the provisions of the Consumer Law, the shipping costs for the return of products due to the right of withdrawal or items with manufacturing defects will be covered by our store through the reverse logistics process.
You will receive a shipping authorization code via email after your return request and you will need to send the goods to a Post Office. We do not cover packaging costs, so we suggest you use the same packaging you received your purchase in (if it is not damaged) or a suitable box that will protect the pieces during transport.
**Address for returning products:**
Rua Paraíso, 1210 - Planalto Ayrton Senna, Fortaleza-CE, Brazil
**Contact us:**
If you have any questions about our refund and return policy, please contact contacto@deportesrer.com.
**How to request a refund for regret:**
If you are not satisfied with the product or regret the purchase, you can request a return within 7 days from the date of receipt of the order at your address.
Send us an email to contacto@deportesrer.com, informing your full name and order number. You will receive the refund within 30 days from the date we receive the returned products. The amount will be refunded using the same payment method you selected when purchasing in our online store. There will be no additional cost for you to receive the refund.
**How to request a return for defective products:**
According to Brazilian legislation, in the case of items with manufacturing defects, you have the right to request a return within 30 days from the date of receipt of the order at your address.
Send us an email to contacto@deportesrer.com, informing your full name, order number and information about the manufacturing defect (description with photos or videos). We will analyze your case within 30 days from the date we receive the returned products. The amount will be refunded using the same payment method you selected when purchasing in our online store. There will be no additional cost for you to receive the refund.
**How to return products:**
In accordance with the provisions of the Consumer Law, the shipping costs for the return of products due to the right of withdrawal or items with manufacturing defects will be covered by our store through the reverse logistics process.
You will receive a shipping authorization code via email after your return request and you will need to send the goods to a Post Office. We do not cover packaging costs, so we suggest you use the same packaging you received your purchase in (if it is not damaged) or a suitable box that will protect the pieces during transport.
**Address for returning products:**
Rua Paraíso, 1210 - Planalto Ayrton Senna, Fortaleza-CE, Brazil
**Contact us:**
If you have any questions about our refund and return policy, please contact contacto@deportesrer.com.